Frequently Asked Questions

All Questions
How can I find out what stores near me carry my favorite Stonyfield products?

Whether or not to carry a product is up to the individual store. Our store finder is a great way to find your favorite Stonyfield products near you. You can also help us get on the shelves by asking your store's dairy manager to carry your favorite flavors. Sometimes all it takes is a request from a yogurt lover like you.

Are your plastic packages BPA free?

You can rest assured that all of our product packaging is BPA-free. Bisphenol A (BPA) is not used to make polylactic acid (PLA, a plant-based plastic), polypropylene (#5 plastic), or high density polyethylene (#2 plastic), the plastics we use to package our yogurts and smoothies.  

What is the amount of your typical grant award?

There is no standard range of funding. We usually suggest that applicants submit a tiered proposal with the cost of each item broken out. That way, if we cannot provide the full requested amount for your project, we might be able to grant partial funding.

Are there any restrictions on what the funds can be used for?

None, as long as it’s legal!

I see an error message that says “We’re sorry, but this offer has already been used the maximum number of times”. What should I do?

This means that you’ve exhausted your attempts to print the coupon.

I printed a blank page instead of a coupon. What should I do?

Try a new web browser (ex. If using Internet Explorer, try FireFox).

How many times can I print each coupon?
After you attempt to print each coupon two times, you will no longer be able to print.
What web browsers can I use to print a coupon?
Coupons are set to work with Internet Explorer or Firefox browsers. They will not open properly or print from a mobile phone.
Can I print coupons from my mobile phone?
No. You must print coupons from a desktop computer using Internet Explorer or Firefox.
Do you have a rewards program?

Our myStonyfield Rewards program came to an end in April 2013, and we don't currently have another formal rewards program in place. But we’re always looking for ways to give back to our most loyal fans, including through our newsletters and Facebook page.Sign up for the newsletters of your choice to stay current on coupons and promotions. And 'like' us on Facebook to stay connected with us and other fans.

What steps must I take before I print my coupons?
Please make sure your printer is turned on, has ink & paper, and is connected to your computer before attempting to print.
What do I do after I select my coupons?
You will see the "Print Coupons" banner. Click the "Print Coupons" banner only one time. A print options box will open for you so you can print your coupon.
Are there any alternative ways to print coupons?
No, coupons are only accessible through this process. You will not be able to save a copy prior to printing or use the File-Print option from your browser menu.
Where can I find coupons?
We offer online coupons for most of our products to encourage folks to try everything we make. Coupons can be printed once a month and are reset on the 1st of every month. And if you follow us on Facebook, we'll keep you to keep up to date on offers, contests and more savings opportunities.
What does the date on the container mean, and is it safe to eat yogurt past this date?
The date stamped on the container is the use-by-date. For the best quality and freshness, we urge folks to use the product by this date. Yogurt must be refrigerated or kept chilled. Under proper storage temperatures, yogurt can last up to 7 days past the use-by-date.
How long does yogurt keep after it's been opened?
We recommend using the product within 7 days after it's been opened.
Why is liquid sometimes on the top of my yogurt when I open it?
It's normal for a little bit of liquid (whey) to separate from our yogurt. It occurs when there has been any type of pressure applied or when the product has undergone a temperature change. We also don't use any artificial thickeners that might prevent this. Whey contains many of the important vitamins and nutrients in yogurt, so we recommend that you simply stir it back in.
Can I freeze yogurt?
Yes. Just keep in mind that yogurt that has been frozen and thawed will have a different look and texture than fresh yogurt. Freezing can also destroy some of the beneficial cultures in our yogurt, but there are billions, so there'll still be plenty to give you added health benefits. The cultures become dormant when frozen, but once thawed, either in the refrigerator or in the body once consumed, will become live and active once again. If you choose to freeze our yogurt, we still recommend that you use the product by the use-by-date stamped on the container.
Does heating the yogurt when cooking affect the cultures?
It can. Heating yogurt to high temperatures destroys the beneficial cultures. To prevent this, never add yogurt directly to a boiling or extremely hot mixture. Instead, stir a few tablespoons of the hot food into the yogurt, warming it gradually. Then stir the warmed yogurt into the hot mixture. Do this near the end of the cooking process, so the yogurt won't be heated for a long time. If the temperature is higher than 120° F, as it is in baking, the live active cultures will not survive, but the yogurt will still provide valuable nutrients such as calcium and protein.
Is Stonyfield yogurt gluten-free?
All of our yogurts, smoothies, and soy yogurts, except the YoToddler flavors made with cereal, are certified gluten-free. Our certification tells people with gluten intolerance or celiac disease that they can enjoy these yogurts without worry. Most of our gluten-free products have a small Certified Gluten-Free Symbol printed on the container (on the side or back panel of cups and smoothies, and on the top of the multipacks). Our frozen yogurt products also don't contain gluten, and we follow safe manufacturing practices to ensure there is no cross contamination. But, because they're run on the same equipment as products with gluten, they are not certified gluten-free and that should be kept in mind when making your purchasing decisions.
Why do you add sugar to your yogurts?
We add a bit of organic sugar to create the flavors our fans tell us they love, but much of the sugar listed in the nutritional info is what's found naturally in the milk and fruit. That's why you see different sugar amounts in different flavors. If you'd like to limit your sugar intake, try the plain versions of our yogurts, which have no added sugar and are perfect for adding just the fruit, granola or other mix-ins you prefer.
When can I start feeding yogurt to my baby?
The American Academy of Pediatricians says you can begin to add yogurt to a baby's diet as early as six months of age. Since every child is different, you should check with your pediatrician before feeding yogurt to your baby.
Does Stonyfield make a yogurt that is dairy-free for people who are lactose intolerant or who have milk allergies?
Yes. Stonyfield O’Soy soy yogurt, made from soymilk, is certified vegan. It's perfect for those looking for a lactose-free, non-dairy source of calcium and protein; and for people who want a delicious way to enjoy the nutritional benefits of soy.
How can I figure out calcium content in milligrams rather than percentages for Stonyfield yogurt?
Calcium is the easiest value to figure out on the label. The Daily Value (DV) for Calcium is 1000 mg so simply multiply 1000 by the percent listed on the label. If a label says there is 30%, it means there is 300 mg of calcium. 25% is 250 mg. That's true with any label.
Are your products made without Genetically Modified Organisms (GMOs)?
At Stonyfield, we're committed to producing foods without the use of GMOs as part of our commitment to choosing the best organic ingredients so we can offer you the healthiest food possible. Organic standards do not allow the use of GMOs and our farmer-partners continue to be vigilant on the farm to minimize the possibility of contamination from farms that do use GMO seeds. We know that for consumers demanding the highest quality food products that are produced without GMOs, organic remains the safest bet – and we're working hard to ensure it stays that way. We are as passionate about organic food free of toxic persistent pesticides and GMOs as you and we hope you'll join us in raising your voice to demand the labeling of products produced with GMOs. Visit http://justlabelit.org/ and tell the FDA that you believe you have the right to know what's in your food.
Why do you use #5 plastic for your cups?
By using #5 plastic instead of #2, we prevent the manufacture and disposal of hundreds of tons of plastic per year, resulting in environmental savings from the decreased emissions and resource depletion from the manufacture and distribution of the packaging.
My community doesn't accept #5 plastic for recycling, should I just throw my cup away?

Since most community recycling centers don't accept yogurt cups and #5 plastic containers, we've partnered with Preserve—makers of 100% recycled household products—to turn our used yogurt cups into new products. You can drop off your clean, used cups in a Gimme 5 recycling bin at a Whole Foods Market or other retailers near you, and Preserve will recycle them. 

If you can't find these innovative recycling programs in your community, you can send your clean Stonyfield yogurt cups back to us, and we'll make sure they get recycled. Send them to: Stonyfield Packaging Take Back Program, 10 Burton Drive, Londonderry, NH 03053.